Privacy Policy
通和祥商业服务（深圳）有限公司 ("Tonghexiang", "we", "us", "our"), registered in Shenzhen, China, operates the website tonghexiang.cn and the associated messaging channels (WhatsApp, Telegram, WeChat) used to communicate with clients regarding international sourcing and export services.
1. Information We Collect
When you contact us through our website form, WhatsApp, Telegram or WeChat, we may collect: your name, company name, email address, phone number, country, and the details of your sourcing request (product description, quantity, target price, destination).
2. How We Use Your Information
- To respond to your sourcing enquiry and provide quotations;
- To communicate with you about your order, shipment and customs documentation;
- To coordinate with suppliers and logistics partners on your behalf;
- To improve our services.
3. How We Share Your Information
We do not sell your personal information. We may share necessary details with verified manufacturers, freight forwarders and customs brokers strictly for the purpose of fulfilling your request.
4. Messaging Platforms
If you contact us via WhatsApp, Telegram or WeChat, your messages are processed in accordance with the respective platform's own privacy policy in addition to this policy.
5. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal, accounting and tax obligations.
6. Cookies
Our website uses minimal cookies to remember your cookie consent choice. We do not use third-party advertising cookies.
7. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at nikonovsergei@tonghexiang.cn.
8. Contact Us
通和祥商业服务（深圳）有限公司
深圳市盐田区海山街道鹏湾社区壹海国际中心704-D075
Shenzhen, Guangdong, China
Email: nikonovsergei@tonghexiang.cn
WhatsApp/Phone: +86 177 6994 3270